Knowledgebase

A domain shows up as available in the WHOIS but when I try to register it your site says it's taken.
The WHOIS search is not an accurate indicator of domain availability. The WHOIS lookup is simply...

Are there any hidden fees or charges associated with registering a domain name?
No. The amount you are paying as specified on the order form is all you need to pay for your...

Are there any restrictions for .NAME registrations?
For a .name registration to be accepted by the registry, the domain contacts must have valid...

Can I cancel a registration after submitting the order form?
Unfortunately, no you can not. Once the registration process has been initiated it can't be...

Can I use my domain name immediately after I register it?
It can take up to 72 hours for your domain name to become functional on the Internet . This is...

Do I have to provide all registrant details in the domain contact fields? I don't want my information listed on whois.
ICANN requires complete and accurate whois data (name, address, phone, email) for all domain...

Do I have to provide all the information requested on the registration page?
Yes, we require your personal information in order to verify your identity before we can process...

Do you offer volume/bulk discounts?
No, we do not offer any volume or bulk discounts.

Does the price that I pay includes web hosting on your server?
No it does not. However, we do provide web hosting service for your domain, but you will need...

For how many years should I register my domain name(s)?
Although you can register your domain name for a minimum of 1 year, we would recommend that you...

How long will take for my domain to go live on the Internet after I register it?
After a new domain name is registered, it will take up to 72 hours for it to be active and go...

I have registered my domain name successfully but why does it still appear to be available in a Whois search?
All recently registered domain names (within last 48 hours) will still show as available in a...

I just registered my domain. Where do I get the password to access it?
We will process your order within 24 hours and add the domain name to your domain panel account...

If I register a domain through you, will I be listed as its owner?
Yes, any public domain registration that you purchase through us is owned by you.

My domain name expired and someone registered it as a new registration. How do I get my domain name back? Is Domain Dispute the only option?
You can contact the current registrant to see if they are interested in selling the domain to...

Once my domain name is taken, can anyone else register it?
As long as your domain is registered to your name, all the required fees are paid, and it's not...

Should I register more than one domain name: eg: .com, .net., .org., ...
It's up to you. However, for many businesses, the expense for domain name registration and...

What is included in the cost of registration?
Every domain registration includes the following free services with no extra cost: FREE 100...

When I transfer a name to you, will the nameservers change? Does my website go down?
When you transfer a domain to us, all DNS information is retained. Therefore all settings remain...

Your WHOIS lookup indicates that a domain name I'm interested in registering is "expired" yet I am unable to purchase it. Why is this domain still unavailable?
Once we have deleted (dropped) an expired domain name from our database, the main Registry may...